Frequently Asked Questions

Everything you need to know about your next favorite pair of denim.

How do I find my perfect fit?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for our raw denim and staying true to size for our stretch collections.

What is your return policy?

We offer a 30-day return window for all unwashed and unworn denim with original tags attached. Return shipping is free for all domestic orders within the United States.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Once your order ships, you will receive a tracking number via email to monitor your delivery's progress.

Do you offer international shipping?

Yes, Billie Jeans ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

How should I care for my jeans to make them last?

To preserve the color and fabric integrity, we recommend washing your jeans inside out in cold water and hanging them to air dry. Avoid using bleach or tumble dryers.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.